THE QUESTIONS WORTH ASKING
Website questions,
answered plainly.
Plans, pricing, ownership, and what happens next.
Browse question topics
The website
Is the website actually custom?+
Yes. Every website is completely custom, with page layouts and copy created for your business. We don’t reuse finished pages from another business. The examples show our range; your website gets its own design.
How many pages can I have?+
As many useful pages as the business needs. Services, cities, team members, and FAQs should get a page when it helps a customer make a decision.
How quickly can my website launch?+
Once we have what we need, most websites are ready for review in about 5 business days. With timely materials and feedback, many launch in 7 to 10 business days.
Do I need to know anything about websites?+
No. Tell us about the business in your own words. We will handle the website part.
Can you keep my booking, payments, reviews, or forms working?+
Yes, when it is an established standard website tool. We reconnect it at no added charge. If you are starting fresh, we give you a clear guide; you create and own the account, then we connect it. Moving customer data, building custom workflows, or taking over full third-party-system setup is separate work and we will quote it before we begin.
Price + plans
Is setup really $0?+
Yes. There is no separate build or setup charge. Your normal subscription begins when we start the project.
Is hosting included?+
Yes. Secure hosting and SSL are included in every plan.
Is there a contract?+
Website has a 12 month initial agreement, then becomes month to month. Managed and Visibility are month to month from the start. All plans use 30 days notice when service ends.
Can I pay annually?+
Yes. Managed is $1,089 per year and Visibility is $1,749 per year. Each includes one month free. Website is billed at $49 each month with a 12-month initial agreement ($588 total); it has no annual prepayment option.
Updates + support
What does the $49 plan include for updates?+
Two larger page updates each year. Send us a group of normal changes and we will handle them together. If changes are frequent, Managed is probably the better fit.
What does ‘website updates included’ mean?+
Normal changes to hours, employees, photos, text, services, promotions, contact details, ordinary service or location pages, and routine forms are included on Managed and Visibility. Complex integrations, data migrations, ecommerce configuration, or a complete rebrand may need a separate quote.
What if I take a while to send photos or information?+
That is okay. The timeline depends on having the information and approvals we need. Your subscription continues while the project is in progress.
Ownership + leaving
Do I own my domain?+
Yes. Your domain belongs to the business. We may help manage it, but your business identity should remain yours.
What happens if I cancel?+
Give us 30 days notice. We provide your website files, our hosting ends when service ends, and your domain remains yours. You can take the site to another provider.
Search + email
Do you guarantee Google rankings?+
No. We build every website to load fast and give it a strong foundation for ranking on Google: useful content, clear page titles, mobile-friendly layouts, and a structure search engines can understand. Rankings also depend on competition and other factors. The Visibility plan adds ongoing search care.
Can you guarantee an AI system recommends me?+
No. We can make the website clearer, more useful, and easier for search systems to understand. No company controls what an AI system decides to recommend.
Can you set up business email?+
Yes. For $49, we connect your domain to Google Workspace, Microsoft 365, or the email provider you choose so you can use an address like [email protected]. Provider fees are separate.
What if I already have business email?+
We make sure your existing email keeps working when the website changes at no additional charge. Moving old mailboxes between providers is quoted separately.
THE SHORT VERSION
Your business stays in control.
Your domain stays yours. If you leave, we provide your website files and end our hosting with the service. We want you to stay because the work is useful, not because leaving is difficult.
STILL WONDERING?
Ask us directly.
Tell us what you are trying to solve. We will give you a straight answer.
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